About us

Established in 2001, Liverpool Direct Limited is the largest public/private partnership of its kind in the UK. It is 80% owned by BT. The case studies and news on this site will give you a true flavour of the scope of what we do. You can also download and read our 2008/9 Annual Report in full (PDF [1.5Mb]. Will open a new browser window.).

We have a clear vision - to innovate, lead and deliver service excellence by placing the customer at the heart of everything we do. It's an easy statement to make and a difficult one to deliver, but we do. We have a track record of working successfully in partnership with organisations in all sectors and it's our passion and energy that separates us out from the rest.

The key to our success is our ability to recruit, retain and develop the very best people who work tirelessly for our customers. Indeed our strategy is 'excellent people supported by an excellent ICT platform'.

Liverpool Direct Limited employs over 1,100 people and enjoys a net turnover of over £80m per annum. We offer a range of services including:

• ICT solutions and ICT platform management.
• Web Services.
• Contact centre development and management.
• Business support services (finance and commercial).
• Employee and organisational development.
• Human Resources.
• One Stop Shops.
• Payroll.
• Benefits Service.
• Geodata.
• Revenues Service.

Please contact us for an informal discussion with one of our Business Development Managers about what we can do for you.