Featured case studies

Recruitment for BT LGS

To fulfil contracts for the Security Industry Authority and Defra, BT LGS Ltd instructed Liverpool Direct Limited’s HR and Payroll Service to recruit and select qualified staff within a short time frame.

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Social care charging

To develop a robust and high performing service. To provide customers with easy to understand information in a timely manner. To resolve customer queries in a sensitive and empathic manner.

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Benefit maximisation service

A local authority asked Liverpool Direct Limited to develop a single, corporate benefits advice service to be run within, and as part of, a single corporate Benefits Service.

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HR&P for Archbishop Beck College
Archbishop Beck Catholic Sports College was advised to move their payroll service to Liverpool Direct Limited from an outsourced payroll provider to assist with management of the school’s budget.
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ACCL website
ACC Liverpool needed an industry leading website that is easy to navigate with innovative design and interactivity. The site launch was to be an integral part of the initial marketing campaign and a key sales tool.
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Health and safety training for local authorities
The Learning and Development Service (i-Learn) was asked to deliver Health and Safety training to the Leadership group, Officers, Head Teachers and their deputies, Front Line Management and where appropriate their frontline staff with particular responsibilities for buildings management within the authority.
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Collection of council tax, rates and rents
To improve customer services, income collection and reduce outstanding debt through investment in technology. To complete business transformation through investment in technology, resources and infrastructure.
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A metropolitan council benefits service
Improve services to the customers through investment in technology. Drive sustainable change in a managed way to help in alleviating poverty within this metropolitan council and create a prosperous city.
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